Returns & Exchange Policy
Return & Exchange Policy
All our new, used, and out-of-print books are in good reading condition — guaranteed.
We recognize that ordering used books on the Web, sight unseen, requires trust. By enforcing strict quality guidelines, we can guarantee that every book we sell, new or used, is a good reading copy.
If you're not satisfied, return the book in its original condition within 30 days of receipt, and we'll credit your account for the full amount of the title (or other merchandise, aside from the exceptions below).
Please note that we do not accept returns on the following:
Orders for books in quantities of 5 or more (of the same title).
New books containing software, CDs, DVDs, cassettes, or other electronic media that have been opened are also not returnable.
Opened CDs (plastic wrap removed). Unopened CDs, still in their plastic wrap, are returnable within 30 days of receipt, in which case we will credit your account for the full amount of the item.
Returns should be directed to:
PO Box 10
247 Portland Street, Building C.
Yarmouth ME 04096
Your satisfaction is our goal: ordering, shipping, customer service and selection.
If you are unhappy with your purchase, please Contact Us. We promise to do everything we can to make things right.